Some DMS options require the DMS agent to run in “compliance”: false mode.
Note: Before setting compliance to false click here for the part one of the Scheduled Task DMS Agent installation guide to learn when you should.
Once you have finished part one of the Scheduled Task DMS Agent installation and confirmed your DMS in the “compliance”:false list:
- Find the notepad application on your computer:
- Right click and select Run as Administrator.
- If prompted select Yes to allow notepad to open as an administrator.
- We need to open the DMS Agent settings.json file. Inside Notepad:
- go to the File menu.
- Click Open.
- Click in the path area.
- Type %programdata% and hit enter to open your programs folder.
- Open the ARI Network Services folder.
- ARI may generate similar named folders. Make sure you open the ARI Network Services Folder
- Double click the ARI DMS Agent folder.
- Change the filter in the bottom right corner to show all files (*) and not just text files.
- Find and select settings.json.
- If your folder does not show file extensions you may just see a file named settings.
- click open.
- Now you have the document open look for “compliance”: true, Modify this line to read “compliance”: false,
- Save the file.
If you are asked where to save the file: You did not open notepad as an administrator. Please close notepad and re-start these instructions, making sure to open notepad as an administrator.
Please click here to continue to the final part of the Scheduled Task DMS Agent installation.
TROUBLESHOOTING: Restart Scheduled Task if it is already running
If compliance is set to false after the full scheduled task install is complete you will need to restart the scheduled task so it sees the new config settings (Otherwise you may ignore this section).
To restart the scheduled task.
- Make sure the Task schedule is open
- Search windows for the Task Scheduler app.
- Right click the Task Scheduler.
- Select Run as Administrator.
- Find the task
- Make sure the Task Scheduler Library is selected in the left pane.
- Click on the ARI DMS Agent task.
If the ARI DMS Agent task is not visible and you have completed the DMS Agent Scheduled Task install, you may not have opened task scheduler as an admin.
- Restart the scheduled task
- Click end.
- Click run.
- Click refresh
- Confirm the status column reads running.
The restarted task should now be running with the right settings.